When I applied to Hollywood Casinos at Charles Town Races, I honestly did not think that it would have much to do with my major in Communication and New Media, but I was wrong. How wrong was I? Well, after taking Media Studies with Kevin Williams last semester, I was about as wrong as anyone can get.
Before I get into that, let me break down what my job entails at the casino, because there are several areas that people don't see unless they work there. Originally, I was hired as a Cage Cashier/Window Attendant. These are the people the public sees and primarily deal with. Our uniform consists of a gold shirt with black trim, black pants and black sneakers/comfortable shoes. Full time employees work 10 hour shifts, 4 days a week, and I will not disclose money amounts. I will say that we are paid above minimum wage and we are able to receive tips.
However, there are 4 "background jobs": TR, Revenue, Chip Bank, and Main Bank. Each of them consists of the same uniform: blue polo shirt, black pants and black sneakers. Outside of the Cage, I work in TR (Ticket Redemption) which deals with the machines on the floor that scan tickets from slot machines and will also break down large bills into smaller denominations.
I was trained in Revenue briefly and Main Bank and Chip Bank are on my list, but I haven't been trained in them, yet. I do know some of what they involve. They will be discussed as they come up through this blog series.
This is a brief overview of the job(s), but it still begs the question: What does this have to do with Communication? In the next 9 blogs, there will be an in depth exploration as to how Communication and New Media directly translates into a job at the Casino.
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